Legal Notice and Operator Information
- Last updated: 2026-09-22
Service provider
| Field | Information |
|---|---|
| Full legal name | Remény Olivér e.v. |
| Legal form | Hungarian individual entrepreneur (egyéni vállalkozó / e.v.) |
| Registered seat / place of establishment | 1053 Budapest, Ferenciek tere 2., ground floor (földszint), Hungary |
| Individual-entrepreneur registration number (nyilvántartási szám) | 62854863 |
| Tax number (adószám) | 92404894-1-41 |
| EU VAT number (közösségi adószám) | HU92404894 |
| Registering authority | Hungarian National Tax and Customs Administration (Nemzeti Adó- és Vámhivatal, NAV), 1054 Budapest, Széchenyi utca 2. — Register of Individual Entrepreneurs (Egyéni Vállalkozók Nyilvántartása), public register at evny.nav.gov.hu |
| Activity started | 2026-09-22 |
| Trade name / service | Kepeink / kepeink.hu |
| Telephone | +36 50 139 6666 |
| General and legal email | support@kepeink.hu |
| Abuse notices | abuse@kepeink.hu |
| Security reports | security@kepeink.hu |
Online service and contract information
The Service contract is formed electronically through separate clickwrap confirmations in the management dashboard. The current Terms of Service, Privacy Notice, and Data Processing Addendum can be stored and reproduced from the website. The dashboard identifies the dated releases and records the exact document hashes accepted or acknowledged. A contract confirmation is also delivered to the Customer by email, a durable medium.
Before accepting, a user can review the documents, correct account information, cancel the process, or contact support. An authentication request or pending Account alone does not form the Service contract.
Kepeink is available to adult consumers and business users. The contract can be concluded in English only; the Terms, Privacy Notice, Data Processing Addendum, and this Legal Notice are published in English.
Hosting and infrastructure service providers
| Provider | Function | Contact |
|---|---|---|
| Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany | Core compute, storage and networking | https://www.hetzner.com/legal/legal-notice/ |
| Cloudflare, Inc. and relevant contracted affiliate | DNS, CDN/WAF, object storage and email routing | https://www.cloudflare.com/ |
The Privacy Notice lists recipients and subprocessors in more detail. Infrastructure providers do not handle Customer support for Kepeink.
Regulatory points of contact
Competent EU and Hungarian authorities may contact the Operator at support@kepeink.hu with the subject Authority request — Kepeink and at the registered postal address above. Communications are accepted in Hungarian or English. A request should identify the authority, legal basis, scope, urgency, confidentiality requirement, and secure response channel.
Service recipients may contact support@kepeink.hu in Hungarian or English. Abuse reports should use https://manage.kepeink.hu/report or abuse@kepeink.hu.
Intellectual property
Unless a third-party licence states otherwise, the Kepeink name, website, documentation, and Operator-authored software and materials are protected by intellectual-property law. The Terms grant the limited rights needed to use the Service. Contact support@kepeink.hu for rights notices.
Complaints
Customers should send a written complaint to support@kepeink.hu or the registered postal address, identifying the Account, order or Workspace, facts, requested resolution, and supporting evidence. The Operator records and answers written consumer complaints within the applicable Hungarian deadline, normally 30 days.
If a consumer complaint is not resolved, the consumer may turn to the following bodies.
Consumer-protection authority. Consumer-protection proceedings are conducted by the government offices under the professional direction of the National Authority for Trade and Consumer Protection (Nemzeti Kereskedelmi és Fogyasztóvédelmi Hatóság, NKFH; 1122 Budapest, Városmajor utca 35.; ugyfelszolgalat@nkfh.gov.hu; +36 80 310 020; nkfh.gov.hu). For the Operator's seat the competent office is:
- Budapest Capital Government Office, Consumer Protection Department (Budapest Főváros Kormányhivatala, Fogyasztóvédelmi Főosztály)
- 1117 Budapest, Prielle Kornélia utca 4/b.
fogyasztovedelem@bfkh.gov.hu, +36 1 450 2598- kormanyhivatalok.hu
Conciliation body. A consumer may bring a dispute to the conciliation body (békéltető testület) of their place of residence or stay, or to the body competent for the Operator's seat:
- Budapest Conciliation Board (Budapesti Békéltető Testület)
- Office: 1016 Budapest, Krisztina körút 99. — postal address: 1253 Budapest, Pf. 10.
bekelteto.testulet@bkik.hu, +36 1 488 2131- bekeltet.bkik.hu
Participation. The Operator cooperates in conciliation proceedings as Hungarian consumer-protection law (Act CLV of 1997) requires: it sends a written response to the board and takes part in the hearing through a person authorised to reach a settlement. The Operator has not made a general declaration of submission (általános alávetési nyilatkozat) to any conciliation body.
The former EU Online Dispute Resolution platform has been discontinued and is not offered as a redress channel. Mandatory authority, conciliation, court, and data-protection remedies remain available.